We recommend beginning with a New Client Consultation. During this appointment, we'll review your concerns, current routine, lifestyle factors, and goals before creating a personalized treatment plan.

That's completely okay. If you're unsure where to start, book a consultation or our Signature Facial. Our team will guide you toward the best options for your skin.

Yes. While consultations are recommended for clients with more complex concerns, many clients choose to begin with a facial. If additional recommendations are needed, we'll discuss them during your visit.

We encourage it. Bringing your products or photos of them helps us better understand your routine and identify anything that may be helping or hurting your skin.

Yes. We offer both in-person and virtual consultations and client check-ins.

Absolutely. Every treatment is tailored to your skin's current condition, concerns, and goals. No two appointments are exactly the same.

Most clients benefit from professional treatments every 4–8 weeks, though your provider will recommend a schedule based on your goals.

In many cases, yes. We typically recommend receiving your facial before Botox when possible. Our team can help coordinate the timing.

We generally recommend spacing these treatments apart. Your provider will create a treatment schedule that supports the best results.

Let us know. We'll help recommend the best treatment timing for weddings, vacations, photoshoots, reunions, and other important events.

Yes, but some treatments may need to be modified or postponed. During your consultation, we'll determine which services are safe for your skin while taking Accutane.

Yes. We offer a variety of pregnancy-safe services and can customize treatments based on your stage of pregnancy and skin concerns.

Many facials and skincare treatments can be safely modified for pregnancy. Your provider will adjust products and treatment protocols as needed.

Many facials and skincare treatments can be safely modified for pregnancy. Your provider will adjust products and treatment protocols as needed.

Please disclose all medical conditions, medications, supplements, and allergies before your appointment so we can ensure your treatment is safe and appropriate.

Depending on your needs and treatment plan, we may be able to provide prescription recommendations or referrals through our medical oversight team.

The Sanctuary Wellness Club was designed for clients who want consistent care, exclusive savings, and additional benefits. Healthy skin is built through consistency, and our memberships help make ongoing treatments and skincare more accessible.

Depending on your membership level, benefits may include monthly credits, retail discounts, service savings, free add-ons, Botox savings, birthday gifts, and exclusive promotions.

No. Membership credits remain on your account and can accumulate over time. This flexibility allows you to save credits for future treatments, products, or larger services when needed.

No. Memberships and membership benefits are non-transferable and are intended for use only by the enrolled member.

We require at least 24 hours' notice for appointment changes. Appointments canceled or rescheduled within 24 hours are subject to a 50% service charge.

If you're running behind, please contact us as soon as possible. Depending on the schedule, we may need to shorten your appointment or reschedule to avoid impacting other clients.

Our schedule can fill quickly, especially for evenings and popular treatment times. We recommend booking future appointments before leaving the clinic whenever possible.

General Questions & Client Support: hello@skinsanctuarysd.com
Operations & Administrative Questions: operations@skinsanctuarysd.com
Phone: (605) 940-2940

Our team strives to respond to emails, texts, and website inquiries within 1–2 business days. During busy periods, response times may vary slightly, but we do our best to get back to you as quickly as possible.

We encourage clients to reach out. If you have concerns about your skin, products, or treatment plan, we're here to help.

Absolutely. You do not need a scheduled service to purchase skincare products. Our team can also help recommend products based on your concerns and goals.

Yes. Gift cards are available and can be used toward services, skincare products, memberships, and special occasions. They're a great option for birthdays, holidays, and self-care gifts.

We accept major credit cards, debit cards, HSA/FSA cards when applicable, Cherry Financing, and other approved payment methods available through our booking and checkout systems.

46994 271st Street, Suites A & B
Tea, SD 57064

Many services are available to clients under 18. A parent or legal guardian must complete all required consent forms, and we recommend they attend the initial consultation.

Results vary based on your skin concerns, consistency, treatment plan, and home care routine. Some clients notice improvements quickly, while others require a longer-term approach.